Frequency Asked Question (FAQ)

Why should I care about leaks?

Water is an important resource used for several purposes and it plays a crucial role in furthering our human existence. For our homes to be habitable, a water source has to be connected to the home. But these connection pipes are sometimes prone to leaks which can have serious consequences. The structural foundation can be threatened if a water leak is not quickly identified and repaired. Due to the dangers inherent in leaving a leaking pipe unrepaired, it is of utmost importance to have water leak detection services inspect, identify and correct leaks in the home of public buildings.

What is Water Leak Detection Service?

Water Leak detection services are professional firms and licensed experts who handle detection and repairs of leaking, broken or busted pipes. These pipes may have been laid within walls or underneath the building’s foundation. Regardless of the location of the pipes, these firms have the tools to identify where the leak is and they can have it repaired before it becomes a more serious problem. Common plumbing problems of a lesser degree can be repaired by the homeowner or a plumber but the graver the situation the more the need to hire these firms.

How do they detect leaks?

Detection experts make use of different types of approaches when checking for leaks. They dig through the ground to assess the damage or they use modern detection meters to identify the problem spot. However restoring the ground after the assessment can be costly, which is why people and experts prefer the use of technological meters. These meters track the leaks without causing further damage to the physical structure of the building.

What are some methods of leak detection?


Acoustic profiling uses ground and pipe sensitive microphones to enhance the sound of the leak. This method can help in pinpointing precise leak location.


Is a way of finding and pinpointing leaks in water pipes. A leak in a pipe under pressure creates noise that travels through the pipe walls, the surrounding ground and along with the contents of the pipe.

Correlators are a very accurate sound testing device which is used to identify the acoustic frequency caused when a pipe is leaking.

The correlator uses two identical sensors located along the pipe to calculate the leak location by logging the signal delay, sensor distance and the sound velocity.

Pipe, Cable and Metal Detection and Tracing

Often the exact position of pipes and cables is unknown due to inaccurate or non-existant network plans. In order to carry out precise water leak detection and to avoid damage to utilities and operators during excavations, it is essential to know the precise position of all services.

We use high-performance equipment which can locate and trace buried pipes and cables.

Network Monitoring with Noise Loggers

Noise Loggers are used for early detection of leaks in water supply networks. The longer it takes to identify that a network is leaking the more revenue is lost and the greater the loss of precious water resources. In addition to the more conventional methods of leak detection, the installation of permanent noise loggers has proved to be a cost-effective tool in early identification of water loss.

By permanently monitoring sections of the system, which have previously been proven leak-free, it will alert you when a potential leak does develop.

What's the difference between AMR and AMI?

AMR, or Automatic Meter Reading, is essentially a step up from a human being walking over to a water meter, reading the numbers, and writing them down. Rather, a device automatically pings the meter to get a current reading, which is used to generate a bill. AMR systems can be walk-by, drive-by, or fixed network, but regardless of how the meter is read, the communication is one-way. The meter talks to the meter-reading device, but the device cannot send a command back to the meter.

Conversely, AMI, or Advanced metering infrastructure enables two-way communication over a fixed network between the utility system and the metering endpoints.

What does these acronyms mean?

Check out our glossary!